For your convenience we have listed
the most commonly asked questions and answers
What will appear on my credit card
To protect the privacy of our customers, we always bill discreetly
Your statement will show a charge to "SSW Company, LLC" - not
Will the shipping box or label have
No, your order will arrive in a plain white or brown box with no
The shipping label will read SSW Company.
What if I don't want to use my credit
Simply go to your local discount, grocery or convenience store and
purchase a Visa, MasterCard or American Express gift card for at least
the amount of the item you wish to purchase plus any applicable
shipping charges. We also accept checks and money orders. Please give
us a call for more information at 888-234-4579.
Will you call me or send any invoices
or marketing materials to my address?
No. We will never send anything to you other than the products you
order. Furthermore, we will never call or email you unless you ask us
How is my information protected?
All customer data is protected by the most advanced security features
available, including SSL and CISP.
Will you sell my information or send
Absolutely not. The security of our customer's information is our #1
concern and we will never sell it to anyone for any reason. We will not
contact you or send marketing material unless you request to receive
marketing materials during checkout.
Are all the items offered for sale
legal in my area?
There may be specific restrictions on certain items based on the
country, state, county or city you live in. Some jurisdictions prohibit
the purchase, possession, or use of some items listed for sale on our
website. We do not provide for refunds if the product is not allowed to
be imported to your country or confiscated by any official authority of
any country including customs for your country. Again, before ordering
any product you must make local inquiry to determine if the specific
type of product you wish to purchase is permitted to be used or
possessed in your area.
Do you do back orders?
If an item is out of stock we will notify you as soon as possible and
ask if you would like a replacement item or advise you of the time it
will take to deliver the product. Out of stock orders may be cancelled
unless a replacement item is requested or the time to deliver is
acceptable to you.