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Frequently asked questions
For your convenience we have listed
the most commonly asked questions and answers
What will appear on my credit card statement?
To protect the privacy of our customers, we always bill discreetly
Your statement will show a charge to "SSW Company, LLC" - not eyespysupply.com.
Will the shipping box or label have any branding?
No, your order will arrive in a plain white or brown box with no identifying branding.
The shipping label will read SSW Company.
What if I don't want to use my credit card?
Simply go to your local discount, grocery or convenience store and purchase a Visa, MasterCard or American Express gift card for at least the amount of the item you wish to purchase plus any applicable shipping charges. We also accept checks and money orders. Please give us a call for more information at 888-234-4579.
Will you call me or send any invoices or marketing materials to my address?
No. We will never send anything to you other than the products you order. Furthermore, we will never call or email you unless you ask us to.
How is my information protected?
All customer data is protected by the most advanced security features available, including SSL and CISP.
Will you sell my information or send SPAM?
Absolutely not. The security of our customer's information is our #1 concern and we will never sell it to anyone for any reason. We will not contact you or send marketing material unless you request to receive marketing materials during checkout.
Are all the items offered for sale legal in my area?
There may be specific restrictions on certain items based on the country, state, county or city you live in. Some jurisdictions prohibit the purchase, possession, or use of some items listed for sale on our website. We do not provide for refunds if the product is not allowed to be imported to your country or confiscated by any official authority of any country including customs for your country. Again, before ordering any product you must make local inquiry to determine if the specific type of product you wish to purchase is permitted to be used or possessed in your area.
Do you do back orders?
If an item is out of stock we will notify you as soon as possible and ask if you would like a replacement item or advise you of the time it will take to deliver the product. Out of stock orders may be cancelled unless a replacement item is requested or the time to deliver is acceptable to you.
What will appear on my credit card statement?
To protect the privacy of our customers, we always bill discreetly
Your statement will show a charge to "SSW Company, LLC" - not eyespysupply.com.
Will the shipping box or label have any branding?
No, your order will arrive in a plain white or brown box with no identifying branding.
The shipping label will read SSW Company.
What if I don't want to use my credit card?
Simply go to your local discount, grocery or convenience store and purchase a Visa, MasterCard or American Express gift card for at least the amount of the item you wish to purchase plus any applicable shipping charges. We also accept checks and money orders. Please give us a call for more information at 888-234-4579.
Will you call me or send any invoices or marketing materials to my address?
No. We will never send anything to you other than the products you order. Furthermore, we will never call or email you unless you ask us to.
How is my information protected?
All customer data is protected by the most advanced security features available, including SSL and CISP.
Will you sell my information or send SPAM?
Absolutely not. The security of our customer's information is our #1 concern and we will never sell it to anyone for any reason. We will not contact you or send marketing material unless you request to receive marketing materials during checkout.
Are all the items offered for sale legal in my area?
There may be specific restrictions on certain items based on the country, state, county or city you live in. Some jurisdictions prohibit the purchase, possession, or use of some items listed for sale on our website. We do not provide for refunds if the product is not allowed to be imported to your country or confiscated by any official authority of any country including customs for your country. Again, before ordering any product you must make local inquiry to determine if the specific type of product you wish to purchase is permitted to be used or possessed in your area.
Do you do back orders?
If an item is out of stock we will notify you as soon as possible and ask if you would like a replacement item or advise you of the time it will take to deliver the product. Out of stock orders may be cancelled unless a replacement item is requested or the time to deliver is acceptable to you.
Thank You For Choosing Our Online Spy Store For Your Spy Equipment Needs.
Our friendly and knowledgeable staff are ready to assist you in selecting the right security / spy equipment to handle any situation that you may have. Simply tell us what you are trying to accomplish and we will point you in the right direction. It's that easy! 888-234-4579
100% SATISFACTION GUARANTEE! (please see our store policies page)
Ongoing customer support by telephone or email. support@eyespysupply.com
We are located in the Dallas / Fort Worth (DFW) Metroplex. (Online sales only)8553 N. Beach ST , Keller, TX100% Satisfaction Guarantee - Ongoing Customer Support - Discreet Billing - Fast and Discreet Shipping!
It is the sole responsibility of the buyer to consult legal counsel for the interpretation of any laws applicable to the area of intended use of these products.
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Consultation Via Email or Phone
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Support To Help You Set Up Your System
FREE
Lifetime Technical Support By Phone or Email
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Full Warranty On All Of Our Products
